Frequently Asked Questions: Planning Your NYC Luxury Travel

We recommend booking in advance to guarantee availability, but same-day reservations are often available depending on demand.

Yes. We provide door-to-door transfers throughout Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.

Absolutely. You can choose from our luxury sedans, premium SUVs, or larger vehicles based on your needs and availability.

Yes. That’s one of the biggest advantages of booking hourly. Your chauffeur remains with the vehicle for the entire duration of your reservation. This means no searching for your car, no waiting for a new driver, and no worrying about your belongings. Step out, handle your meeting or appointment, and return to your vehicle when you’re ready—it’s that simple.

Our hourly service is designed with flexibility in mind, but we do require a minimum 3 hours to ensure availability and dedicated service. f your schedule runs longer than expected, no problem your chauffeur can remain with you, and additional time will be billed transparently at the agreed hourly rate.

A full-day booking includes a dedicated vehicle and professional chauffeur exclusively reserved for you for 8 to 12 hours (or longer upon request). Your driver remains on standby throughout the day, ready whenever you are. You can make unlimited stops within your itinerary, leave personal belongings securely in the vehicle between meetings, and adjust your schedule in real time without worrying about rebooking transportation.

Transfers from EWR to NYC involve interstate travel and bridge/tunnel crossings (like the Holland or Lincoln Tunnel). Our quoted price already includes these tolls, ensuring you won't face any "surprise" fees at the end of your journey.

Absolutely. We provide door-to-door service from EWR to all five boroughs, Westchester, Connecticut, and various points across New Jersey. Simply enter your specific zip code in our booking tool for an instant quote.

Yes, we allow smoking in our vehicles under the following conditions: 1. You must inform us that you intend to smoke at the time of booking. 2. A $300 professional cleaning fee will be applied to the reservation to cover specialized interior detailing.

For larger vehicles like the Sprinter or the 11-PAX Van, we recommend booking at least 48-72 hours in advance to guarantee availability.

Yes. Please specify your needs at the time of booking so we can ensure the correct seat (Rear-facing, Forward-facing, or Booster) is installed.

Absolutely. Our Luxury Class vehicles are available for both point-to-point transfers and hourly "As-Directed" bookings.

While we strive to accommodate last-minute requests, we recommend booking at least 24 hours in advance to guarantee your preferred vehicle type, especially for Executive Sprinter Vans.

Yes. To ensure a seamless "door-to-door" experience, our quotes are all-inclusive of taxes, tolls, and standard gratuity.

Absolutely. You can update your itinerary by contacting our 24/7 support team or replying to your confirmation email.